To help buyers understand a homeowner's current position, all properties have a property status published as part of their listing: pre-market or off-market.
The status you set for your property will also determine how buyers can interact with your listing.
Pre-market
If you're not ready to engage with off-market viewing requests from buyers, we recommend setting your status to pre-market.
In this state, buyers can join a Waitlist for your property to be notified when you start inviting off-market viewing requests.
You can monitor how many buyers are on your Waitlist by visiting the property information page within your account area. We'll also send you a monthly update at the start of each month.
Off-market
If you're closer to thinking about moving, typically with plans to move in the next 12 months, we suggest setting your property status to off-market.
When your status is set to off-market, buyers can request a viewing by submitting an indicative offer. These offers are non-binding, but ensure the buyer is broadly aligned on price before you arrange a viewing.
When you change your listing status from pre-market to off-market we will alert everyone on your Waitlist to let them know that you're now inviting indicative offers. You can update your property status within your Account.
Managing your property status
To help buyers understand your timeline, your property's status should accurately reflect your current position. Should you change your plans, you can update your property status in your Account by selecting the status that is right for you.
To change your status:
- Select your property listing within your Account area.
- Select the status that is right for you (Pre-market or Off-market) using the selector.