Buying with Ostrich
- Booking in viewings
When the homeowner is ready to arrange a viewing, you’ll get an email inviting you to book one in!
- Making changes to your viewings
You can manage your viewings easily in your Ostrich account. You’ll find them in your Upcoming viewings section in the main menu. Just pick the one you want to change, select Manage viewing, and you’ll be able to reschedule or cancel from there.
- How do I move my viewing?
If your original viewing time no longer works, but you'd still love to see the property, rescheduling is easy to do in your Ostrich account. Just head to Upcoming viewings in your main menu, pick the relevant viewing, and choose Manage viewing. From there, you'll see the option to reschedule.
- How do I cancel my viewing?
We understand that a property might not always be the perfect match, or sometimes your circumstances change.
- Guide to successful property viewings
There’s a lot to take in when viewing a property for the first time. To make the most of your visit, here are some tips to ensure you get the fullest picture of your potential future home.
- Providing viewing feedback
Once you've been to a viewing, you’ll be invited to share your thoughts. Since viewings are hosted by the owners themselves, your feedback really matters. It helps them understand how their home is resonating and what buyers are looking for.
- Organising second viewings
After your viewing, you’ll get an email inviting you to share your thoughts with the homeowner.
- Submitting a formal offer
When you're ready to move forward, you can submit a formal offer by filling out our simple offer form.
- A guide to navigating the purchase process
You’ve had your offer accepted. Now it’s about turning that offer into a completed purchase and new home!
- Key terms for buyers
Buying a home can come with a lot of unfamiliar terms. This is a simple guide to the ones that tend to pop up and what they mean.
- Completing Ostrich ID and proof of funds checks
Once you’ve submitted a formal offer on a property, a member of our team will get in touch to arrange your ID and proof of funds checks. Once your offer’s been accepted and these checks are complete, we’ll remove the property from Ostrich and you can move forward with the purchase.