Managing your listing
- How do I update my listing photos?
If you’ve made changes to your home (for example renovations, redecorating, or improvements) and would like your listing photos updated, please email help@ostrich.co.uk and we can arrange to make the required changes to your listing.
- Adding a personal note to your listing
At Ostrich, we recognise that homeowners are the true experts in what makes their home unique. That’s why we’ve designed a section where you can share a personal note about what you love most.
- How to change your sale timeline
Every home listed on Ostrich includes a sale timeline, which shows buyers the earliest date you’d consider accepting an offer. This helps make sure buyers are aligned with your plans before they request a viewing and gives them a sense of how likely you are to accept their request.
- Setting your price guide and auto-reject level
Every home on Ostrich has a price guide to help buyers understand your position.
- Can I remove my listing?
Yes, you can hide your listing at any time from within your Seller account. It's also easy to put it live again when you're ready!
- Referring a friend to Ostrich
Know someone who's thinking of moving? Our referral programme lets both you and your friend receive a £250 John Lewis gift card when you introduce someone new to Ostrich.